Privacy Policy
Last updated: January 2026
Aurora Tours (operated by WEB-PORTAL d.o.o., Čilipska 19, 20000 Dubrovnik, Croatia) is committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.
Information we collect
When you make a booking, we collect your name, email address, and payment information. Payment data is processed securely by Stripe and never stored on our servers. Booking details (tour, date, guest count, name, email) are stored in a secure database accessible only to Aurora Tours staff.
How we use your data
We use your information solely to process and manage your booking, send confirmation emails, and communicate with you about your tour. We do not sell, rent, or share your data with third parties for marketing purposes.
Third-party services
We use Stripe for payment processing, Google Sheets for booking records, and Resend for transactional email. Each of these services has its own privacy policy.
Data retention
We retain booking records for up to 3 years for accounting purposes, after which they are deleted.
Your rights
Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, email us at auroratours3@gmail.com. We will respond within 30 days.
Cookies
This website uses no tracking cookies. No analytics, advertising, or social media tracking scripts are loaded.
For questions about this policy, contact us at auroratours3@gmail.com.